Marion Self Storage: Self Storage FAQ

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If you need help getting started with the self storage process, we have a comprehensive Self Storage FAQ here at Marion Self Storage. We aim to make renting storage as simple as possible, but if you have any questions, we are happy to help. We have compiled a list of frequently asked questions for those who are new to renting storage or new to Marion Self Storage. Check out our definitive Self Storage FAQ to begin renting with us today!


Does renting storage units require rental protection?

Yes, we do require insurance when you rent a storage unit. You can either provide proof of your own insurance as you are checking out, or you can purchase one of our many insurance plans. We currently offer a few different options, so you are able to choose the best for your situation. Ask our storage experts which plan would be best for you.

Are locks provided/sold on site?

Yes, our storage facilities sell storage supplies – including storage unit locks – on premise. At Marion Self Storage, our offices sell a variety of packing and moving supplies, including boxes, packing tape, furniture covers, box cutters and more!

How do I pay my bill online?

Navigate to the top of our website, and click on the icon labeled “Pay Bill”. From there, login and click on the storage unit in your account that you wish to pay the bill for. Additionally, you can also choose to prepay for your upcoming month’s bill.

How do I reach someone after hours?

If you have an urgent issue after business hours, please call and press 1 to speak with a representative. Additionally, there is a chat button on the website that can support you.

Can I rent short-term?

Yes, Marion Self Storage offers convenient month-by-month storage leases to allow for flexible rental space. You will never be stuck in a long contract. Rent for a month, a few months, or find your long-term storage solution with us.

Do you have movers?

No, currently our storage facilities do not offer any sort of moving service. However, we list our Neighborhood Friends, so our tenants can find local assistance with trusted businesses.

Can I live or sleep in a storage unit?

No, and we strongly discourage it. Living in a storage unit is prohibited by various local and federal housing laws. Additionally, living in a storage unit is extremely unsafe. Storage unit doors lock from the outside and do not have running water to support a residence.

What storage unit size do I need?

Marion Self Storage offers a variety of storage unit sizes to meet any renter’s needs. Depending on the amount of items you are looking to store, how long you are looking to store, and what you are trying to store, different storage unit sizes might serve you better. Our online storage calculator can give you a storage unit size recommendation based on the objects you enter. Simply input any items you plan on placing in your storage unit, and this convenient calculator will provide you with an estimate as to how much storage space you will need. Use this estimate as a reference to selecting your correct storage unit.

When I rent online, can I access my storage unit right away?

Yes. When you rent a storage unit through our online storage rentals, you are able to access your storage unit immediately once you receive your confirmation email. The online rental process lets you choose your storage unit and pay for it within minutes – it’s that simple. Once the transaction is completed, you can move into your storage unit right away.

Can I access my storage unit at any time?

No, but our storage facilities do offer gate access outside of normal business hours. Our gate access hours are from 6am-10pm.

Did We Answer Your Self Storage FAQ?

At Marion Self Storage, we don’t want there to be any confusion when you are entering a rental agreement with us. If you have a question that is not answered above, please call or email us for a direct, professional response. We look forward to hearing from you!

Marion Self Storage

Renting storage units from Marion Self Storage in Marion, OH can simplify your life. Whether you’re downsizing or need more room for an office space, our storage options make organization and decluttering projects easy. Our indoor and temperature-controlled storage units are perfect for your needs. Finding the ideal size is also easy thanks to our convenient online tools.

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