Having trouble on the website? Can’t seem to paying your bill online? See a problem at the facility? Whatever your issue is you can report it here to get immediate assistance. With our on-site professionals at the ready, your issues are taken care of immediately. Click the link below and send us an email, include your name, unit number, location, and issue and we will solve it right away! Let us know how we can make your storage experience a success.

If this is an urgent issue, please call (220) 666-0956 and press 1 to speak with a representative.


Report an issue by sending an email to customerservice@storageasset.com